Terms of Service & Refund Policy
Last Updated on July, 2023
Terms of Service
Introduction
These Terms govern your use of our website www.ruggedhumans.com and any related websites, blogs, applications, and social media pages (collectively referred to as our "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please refrain from using our Services.
Definitions
1.1 In these Terms, "we," "our," or "us" refers to JBF LLC, the business providing the Services. "You," "user," or "your" refers to the visitor or user of our Services.
2.1 These Terms, along with any other relevant policies, disclaimers, or legal documents made available on our website, constitute the entire agreement between you and us regarding the use of our Services.
2.2 We reserve the right to update these Terms from time to time, and the revised Terms will become effective on the date of the update, which will be notified on our website.
Feedback, Comments, or Complaints
3.1 If you have any questions, feedback, comments, or complaints regarding our Services, please contact us at info@ruggedhumans.com. We aim to respond to all inquiries within five business days and welcome the opportunity to address any concerns before you share them with others.
Prohibited Use
4.1 By using our Services, you warrant that you will not engage in any unlawful or prohibited activities that violate these Terms.
4.2 Specifically, you agree not to:
(a) Hack into areas of our Services that are not intentionally made available to you;
(b) Add malicious code to our Services that may harm us or other users;
(c) Use the website as a lead generation tool for your own business or manufacture "lists" without our prior approval;
(d) Engage in spamming or other similar actions;
(e) Engage in unlawful, immoral, or prohibited acts;
(f) Attempt to decompile, reverse engineer, copy, or imitate our Services or underlying content;
(g) Share content that you have paid for with others by sharing your log-in details.
Account Creation
5.1 To access certain features, subscribe to membership programs, or make purchases, you must create an account. You must be at least 16 years old to create an account and use our Services. If you are under 16, a legal guardian must create and authorize your account.
5.2 When creating an account, you agree to:
(a) Provide accurate and truthful information;
(b) Keep your username and password secure and confidential, refraining from sharing your access with anyone else;
(c) Accept electronic communications from us (you can unsubscribe at any time);
(d) Keep your contact details up to date;
(e) Contribute to a supportive environment by refraining from unnecessary criticism or unkind remarks towards others;
(f) Avoid engaging in spamming or similar actions;
(g) Refrain from defaming, abusing, harassing, threatening, or violating the legal rights of others, including our staff;
(h) Not post or distribute inappropriate, defamatory, infringing, obscene, or unlawful content;
(i) Not make false claims about your purchases;
(j) Cooperate with us in investigating any suspected unlawful, fraudulent, or improper activity on your account;
(k) Make timely payments associated with your account;
(l) Notify us if you suspect unauthorized activity on your account;
(m) Authorize us to disclose financial information to third-party institutions as necessary.
5.3 If you create your account using third-party authentication (such as Facebook or Google login), you grant us access to some of your personal information included on those platforms and consent to our use of that information.
5.4 We reserve the right to suspend, terminate, or disable your account if we believe that you are in breach of any of these terms and conditions.
5.5 We are not responsible for the actions or comments of other users. While we are under no obligation to do so, we reserve the right to moderate our social media accounts and remove or suspend users who do not comply with these rules.
5.6 You may use your account on more than one device; however, we use IP address tracking software that tracks the IP address of every device that accesses our paid content and the email address associated with all active accounts. If we suspect that you have shared your login details with another person, your account may be temporarily suspended or blocked while we investigate. If, as a result of our investigation, we reasonably determine that you are in breach of these terms, we reserve the right to close your account without refunding prepaid amounts, such as membership payments, and prohibit you from opening a new account.
5.7 You are solely responsible for the activity that occurs on your account, whether authorized by you or not, and may be liable for any loss to us or third parties caused as a result of the use of your account, whether by an authorized person or not.
5.8 Data (if any) stored in your account may not be retained. If there is any data in your account that you want to keep, you should make a copy for your own records. Closed accounts may not be able to be restored.
Payments and Refunds for Individual Courses or Bundles
6.1 Prices for our products or services are subject to change without notice, and access for new users may be discontinued or modified at any time.
6.2 Where products are offered as "free with payment of shipping only," the shipping cost is usually $6.95, but it is subject to change as we rely on a third-party provider for shipping. Shipping costs are non-refundable.
6.3 We accept one-time and recurring payments via secure third-party payment gateways such as PayPal and Stripe. We do not store your payment details.
6.4 Unless otherwise stated, electronic products are delivered upon receipt of payment and are non-refundable. However, if we have offered a money-back guarantee period, and you decide that the service is not for you, please contact us at info@ruggedhumans.com during the money-back guarantee period, and we will arrange a refund. Please include your name, order number, and date of purchase in your email. No refunds will be issued after the money-back guarantee period expires.
Intellectual Property Rights
9.1 All content available on our website, including but not limited to text, graphics, logos, images, videos, audio clips, and software, is the property of Rugged Humans or its content suppliers and is protected by international copyright laws.
9.2 You may not reproduce, distribute, modify, transmit, perform, or display any portion of the website content without prior written consent from Rugged Humans.
9.3 You may use the website content for personal, non-commercial purposes only. Any unauthorized use of the content may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
Limitation of Liability
10.1 We make no warranties or representations about the accuracy or completeness of the content on our website. We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the content contained therein.
10.2 In no event shall our total liability to you exceed the amount paid by you for accessing our website or purchasing our products or services.
Indemnification
11.1 You agree to indemnify, defend, and hold harmless Rugged Humans and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our website or any violation of these terms and conditions.
Governing Law and Jurisdiction
12.1 These terms and conditions shall be governed by and construed in accordance with the laws of Rhode Island.
12.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in the jurisdiction of Rhode Island.
Severability
13.1 If any provision of these terms and conditions is deemed invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
Contact Information
15.1 If you have any questions or concerns about these terms and conditions, please contact us at info@ruggedhumans.com.
Modification of Terms and Conditions
16.1 Rugged Humans reserves the right to modify or amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting the updated terms and conditions on the website. It is your responsibility to review the terms and conditions periodically to stay informed of any updates.
16.2 By continuing to use our website or access our services after any modifications to the terms and conditions, you are indicating your acceptance of the revised terms. If you do not agree with the changes, you should discontinue using our website and cancel any subscriptions or memberships you may have.
Waiver
17.1 The failure of Rugged Humans to enforce any provision of these terms and conditions shall not be construed as a waiver of that provision or any rights under these terms.
Assignment
18.1 You may not assign, transfer, or sublicense any of your rights or obligations under these terms and conditions without prior written consent from Rugged Humans.
18.2 Rugged Humans may assign, transfer, or delegate any of its rights and obligations under these terms and conditions without restriction.
Language
19.1 These terms and conditions may be provided in multiple languages for your convenience. In the event of any discrepancy or inconsistency between the different language versions, the English version shall prevail.
Survival
20.1 The provisions of these terms and conditions that, by their nature, should survive the termination or expiration of these terms, including but not limited to the provisions regarding intellectual property rights, limitation of liability, indemnification, and governing law, shall survive and continue to bind the parties.
Headings
21.1 The headings used in these terms and conditions are for convenience only and shall not affect the interpretation or construction of the provisions herein.
Interpretation
22.1 The language and construction of these terms and conditions shall be interpreted fairly in accordance with its terms and without any strict construction in favor of or against either party.
Thank you for your attention to these terms and conditions. If you have any further questions or concerns, please don't hesitate to contact us at info@ruggedhumans.com.
Jerod Foos
Founder of Ruggedhuman.com
Copyright 2021 - Jerod Foos, Rugged Human - All Rights Reserved
CONTACTING US
If you have questions about our privacy statement or privacy practices, please contact us at:
welcome@ruggedhomemade.com
